Order Support

Submit an order claim

Tell us about damage, loss in transit, an incorrect item, or missing pieces. We will review your order and documentation to determine the appropriate next step.

Order Claim Form

Tell us what happened

Fields marked with an asterisk are required.

Full name *

Email address *

Phone number

Order number *

What best describes the issue? *

Delivery date

Describe the issue and damage *

Documentation

Upload photos

0 uploaded

Include wide and close-up photos of the item, packaging, carton, and shipping label. Clear documentation helps us determine the next step.

I confirm the information is accurate and I will keep the item and packaging until Wall2Wall Furnishings provides the next step.