Frequently Asked Questions

Why buy from Wall2Wall Furnishings?

Quality – We offer brand new quality furnishings from trusted manufacturers to ensure our customers are always satisfied.  But, it doesn’t stop there, we also believe quality customer service is essential to providing a great customer experience.

Selection – Our inventory is constantly growing and changing so that we offer the latest trends or classic favorites.  We have 1000’s of items for every lifestyle and budget and will continue to keep our selection up to date so it is easy to find exactly what you are looking for while shopping with us.

Trust – We commit to keeping your information safe and we will never share your information to unauthorized parties.  We are dedicated to keeping our site safe and secure using the latest standards in website security.  

What are my payment options?

Amazon Payments

Credit Cards – We accept American Express, Discover, Master Card and Visa.

Paypal – PayPal, the trusted leader in online payments, enables buyers and businesses to send and receive money online.  

More information at Orders & Payments

When will my order ship?

We do everything we can to ensure that you will be updated with tracking information within 48 - 72 hours after placing an order.  

More information at Shipping

How will my order ship?

We will primarily ship using Fedex, but USPS or UPS may be used for smaller items.  Large items will ship using freight services.

More information at Shipping

What are the shipping charges?

Shipping charges are calculated at checkout based on product, shipping destination/method and any promotions that may apply.  Shipping Charges are calculated at checkout using the shipping calculator.

More information at Shipping

Do you ship to all US addresses?

No, we only ship to the 48 contiguous US states.

Do you ship Internationally?

Unfortunately, we do not ship internationally.

What is your return policy?

Please see Returns for detailed return policy.

What If My Order Arrives Damaged?

OPTIONS

  • Refuse delivery and notate on the delivery receipt (in presence of the driver) the type of damage incurred.
  • If you take receipt of damaged goods, please sign as damaged on signature line.
  • If damage is noticed after the driver has left, please take the following steps within 3 days:
    • Initiate a return process within 3 days of delivery. Be prepared with the following documents to help initiate a claim process:
    • Brief description of the damage
    • Picture(s) clearly depicting the damage to the product
    • Picture of the packaging (please send a picture even if the packaging is intact).
    • Failure to do so will result in a denial of your claim.

Will I be charged Sales Tax?

 No sales tax will be charged, unless your order is being shipped to the state of Texas.

Where can I find Wall2Wall Furnishings Policies?

Please click below:

Orders & Payments

Returns

Shipping

Privacy Policy

Terms & Conditions